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H&R Block Tip: The IRS offers numerous tax programs, including IRS tax help, IRS form and publication ordering, Taxpayer Advocate Services. Many of these programs have their own Web site addresses, telephone numbers, and e-mail addresses. To find contact information for the appropriate program, visit the IRS Web site and search on the term “contact information.” It will return a list of contact information by specific program. Or, if you prefer, you can contact the general IRS customer service line by calling 1-800-829-3676.