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Telefile was a telephone-based system that, until recently, allowed taxpayers to file tax returns by telephone. Because of the growth in home tax preparation software and Internet use in recent years, the demand for Telefile as a method for filing federal taxes has dropped off considerably. As a result, the IRS has stopped offering Telefile to taxpayers who want to file a tax return. There are a number of other tax filing options available to taxpayers, including mailing a hardcopy to an IRS processing center and electronic filing. If you need IRS tax help to decide which filing method is best for your needs, visit IRS.gov or call 1-800-829-1040. Many taxpayers who used Telefile in the past may qualify to use the IRS' new Free File service.